Shipping Policy

1. Order Processing & Fulfillment

All physical products sold through KalynFahie.com and Vision Legacy Press are fulfilled by third-party vendors such as Amazon, IngramSpark, and Printify. As a result, shipping times, costs, and policies are determined by each retailer.

For digital products, access is typically instant upon purchase.

2. Shipping Times & Rates (Physical Products)

• Shipping options, delivery times, and costs vary based on the retailer fulfilling your order.
• At checkout, you’ll be directed to the respective retailer’s platform for final shipping details.
• Expedited shipping may be available, depending on the fulfillment partner.

3. Order Tracking (Physical Products)

• Tracking information will be provided directly by the retailer fulfilling your order.
• If you have questions about an order’s shipping status, please contact the retailer’s customer support team.

4. Lost, Delayed, or Damaged Orders (Physical Products)

• If your order is lost, delayed, or arrives damaged, please contact the retailer where the purchase was made (Amazon, IngramSpark, Printify, etc.).
• We are unable to process refunds or replacements for items fulfilled by third-party companies.

5. Digital Downloads

• Instant Access: Digital products are delivered immediately upon purchase via email or download link.
• Didn’t receive your download? Check your spam/junk folder first. If you still haven’t received it, contact us at info@kalynfahie.com for assistance.
• Need help using a digital product? We recommend referring to online tutorials or software guides for instructions on how to open and use digital files.

6. International Shipping

• Availability of international shipping for physical products is determined by the retailer fulfilling the order.
• Customers outside the U.S. should check the retailer’s shipping policies for international delivery options.

7. Contact Us

For general inquiries or issues with digital downloads, email us at info@kalynfahie.com.